The Care Quality Commission
  • Dentist
  • Dentist

Dam Street Dental Practice

9 Dam Street, Lichfield, Staffordshire, WS13 6AE (01543) 264630

Provided and run by:
Dr Kevin Noel Kain

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 30 July 2025.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support and treatment when required.

The practice is in Lichfield, Staffordshire and provides NHS and private dental care and treatment for adults and children.

There was no step-free access to the practice however a portable ramp was available if required. Car parking spaces were available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms. At the time of our inspection, there was a total of 13 staff, of which there were 4 dentists, 6 dental nurses, 1 dental hygienist, 1 receptionist and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.

 

10 December 2013

During a routine inspection

We inspected Dam Street Dental Practice as part of our scheduled inspection plan.

We told the provider we were visiting a day prior to the inspection to ensure they would be available.

We spoke with one dentist, the practice manager, a dental nurse and a receptionist. We contacted five people that used the service by telephone and spoke with them about their experiences. We received positive feedback from all we spoke with.

We saw that the practice recorded people's consent to treatment and considered people's individual needs. We saw that each person's medical history was recorded and reviewed at each visit.

We looked at the prevention and control of infections in the practice and saw that they had good standards in place including the decontamination of equipment.

We reviewed the recruitment of staff and the recording of personal information. We saw that not all employees had references on their staff file. We looked at the practice's complaints procedure. The practice had not received any complaints during the previous 12 months.