Updated 17 August 2026
Alina Homecare Chobham and Woking is a domiciliary care agency providing care and support to people in their own homes. The service was supporting 11 people with their personal care needs. We carried out the assessment on 21 August 2026.
Systems and processes meant people were protected from avoidable harm. There were enough staff, who had the necessary skills and training to provide people with safe care. People received their medicines as prescribed and risks to their health and wellbeing had been assessed. Safeguarding procedures were in place, and everyone knew how to raise concerns if needed. The service learned from accidents, incidents and events. People had access to healthcare when needed and staff understood when to make referrals.
People were involved in their care and records were person centred. People’s rights were fully respected, and consent was sought. Governance systems were in place and operating effectively to ensure oversight. The service sought to work in partnership with organisations and the community. There was confidence in the registered manager of the service.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disabilityrespect, equality, dignity, choices, independence and good access to local communities that most people take for granted.At the time of the assessment, the service was not supporting any autistic people or people with a learning disability, but the providerhad regard to ‘Right support, right care, right culture’.