The Care Quality Commission
  • Dentist
  • Dentist

Archived: HIgh Street Dental Practice & Cotswold Implant Centre Also known as Mr Torjus Baalack

13 High Street, Stonehouse, Gloucestershire, GL10 2NG (01453) 822205

Provided and run by:
Dr Torjus Baalack

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See old profile

All Inspections

12 December 2013

During a routine inspection

We spoke with four people who attended the practice for dental checks or treatment. They all spoke favourably about the practice highlighting that appointments were not often delayed but when they were, staff apologised and kept them informed about waiting times.

We spoke with the dental nurses and reception staff. They were positive about working at the practice and commented on the good team approach they had. They all felt supported by the registered manager.

Information was available for people including details about charges and the procedure for making complaints. There were a range of informative leaflets about dental treatments and good oral hygiene.

There was good control of infection and dedicated decontamination arrangements. Staff had training to deal with this and received other training including, child and adult protection, emergency first aid and resuscitation.

Audits were carried out to monitor the quality of the service that included gaining feedback from people who attended the practice.