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Crimson Hill Support Limited Good

Inspection Summary


Overall summary & rating

Good

Updated 29 December 2017

The Bungalow is a care home. It is registered to provide accommodation and personal care for one person with autism and complex support needs. The property has been specially adapted to suit their needs. The provider also runs a personal care agency known as Crimson Hill Support which is separately registered and was not inspected as part of this inspection process.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

Why the service is rated Good:

The person was supported to have maximum choice and control over their life and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff recruitment, deployment, training and support ensured competent, skilled and safe staffing. The premises was safe and was designed specifically for the person using the service who had been involved in choosing the decor.

Medicines were managed in a safe way.

The person was supported to receive a varied and nutritious diet. Their health care needs were met with the support of external health care professionals.

Risk was well understood and managed following in-depth assessment and planning of the person’s support needs. Staff were clear on how to provide the support the person needed.

There was continual, gradual improvement in the person’s life, described by a health care professional as “Quite good”. Staff looked to introduce new options and support the person through change.

The service was caring and advocated for the person to promote their opportunities and well-being. Staff had a very good insight into the person’s needs and of communication, so the person’s views were taken into account and choice was promoted.

The service was well led by a provider who was passionate about people’s care. They worked closely with the registered manager and supported staff to ensure all views were taken into account. They looked for continual improvement.

Further information is in the detailed findings below

Inspection areas

Safe

Good

Updated 29 December 2017

The service continued to be Good.

Effective

Good

Updated 29 December 2017

The service continued to be Good.

Caring

Good

Updated 29 December 2017

The service continued to be Good.

Responsive

Good

Updated 29 December 2017

The service continued to be Good.

Well-led

Good

Updated 29 December 2017

The service continued to be Good.