Archived: Old Park Road Respite Unit

Updated 4 June 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

One adult social care inspector completed the site visit and another adult social care inspector made telephone calls to get people’s views about the service.

Service and service type:

Old Park Road Respite Unit is a care home which offers respite care for people with learning disabilities. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection:

We gave the registered manager short notice of this inspection. This was because we needed to make sure there would be people using the service and staff would be available to assist with the inspection.

What we did:

We reviewed information we had received about the service since the last inspection in August 2016. This included details about incidents the provider must notify us about. We assessed the information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We used all this information to plan our inspection.

People using the service at Old Park Road Respite Unit were not able to fully share with us their experiences of staying at the service. Therefore, we spent time observing staff with people in communal areas. We spoke with two people who were using the service, three care workers, four relatives and the registered manager.

We looked around all areas of the home and reviewed a range of records. These included two people’s care records and medication records. We also looked at some records relating to the management of the service

Updated 4 June 2019

About the service: Old Park Road Respite Unit is a six bedded service providing respite care services for people with learning disabilities located on the outskirts of Bradford. At the time of our visit there were three people using the service.

People’s experience of using this service:

¿People were happy in the company of staff and were able to communicate with them to make their needs understood. Activities were on offer to keep people occupied both on a group and individual basis. Trips out were also organised in line with people’s preferences.

¿Medicines were being administered safely and people’s dietary needs were met.

¿Staff were kind and caring and there were sufficient numbers to keep people safe and to meet their care needs. Staff were receiving appropriate training which was good and relevant to their role. Staff were supported by the registered manager and were receiving regular formal supervision where they could discuss their on-going development needs.

¿Care plans were up to date and detailed exactly what care and support people wanted and needed. Risk assessments were in place and showed what action had been taken to mitigate any risks which had been identified. Appropriate referrals were being made to the safeguarding team when this had been necessary.

¿There was a complaints procedure available which enabled people to raise any concerns or complaints about the care or support they received.

¿The registered manager provided staff with leadership and was described as being very approachable. Audits and checks continued to be used to drive improvements to the service people received.

¿People’s feedback was used to make changes to the service, for example, to the menus and activities.

¿The provider had recognised the building was not going to be suitable in the long term. All of the bedroom accommodation was on the first floor. This meant anyone wishing to use the service had to be able to climb a flight of stairs. The provider told us they will be moving this service to another of their homes, which has better facilities, later in the year.

Rating at last inspection: At the last inspection the service was rated Good (report published 6 September 2016).

Why we inspected: This was a planned inspection to check this service remained Good.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk