Inline Orthodontics

Updated 23 September 2025

We carried out this announced on-site inspection on 27 February 2026.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Inline Orthodontics is in Stevenage and provides NHS and private orthodontic care and treatment for adults and children.

There was step-free access to the practice and on-site car parking spaces available, including dedicated parking for disabled people.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 16 staff, of which there were 2 specialist orthodontists, 1 associate dentist with a special interest in orthodontics, 8 dental nurses, 2 orthodontic therapists, 2 receptionists and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including a specialist orthodontist, 3 dental nurses, 1 orthodontic therapist and 2 receptionists.

Updated 23 September 2025

On the day of our inspection, we saw patient feedback from 11 patients. We also reviewed patient feedback collected routinely by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice. Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.