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Archived: Copwood Respite Unit Good

This service was previously managed by a different provider - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 10 January 2019

About the service: Copwood Respite Unit is a six bedded service providing respite care services for people with learning and physical disabilities located on the outskirts of Bradford. At the time of our visit there were five people using the service.

People’s experience of using this service: Improvements to the safety of the premises and quality audits have been made since our last inspection in August 2017.

People were happy in the company of staff and were able to communicate with them to make their needs understood. Activities were on offer to keep people occupied both on a group and individual basis. Trips out were also organised in line with people’s preferences.

Medicines were being administered safely and people’s dietary needs were met.

Staff were kind and caring and there were sufficient numbers to keep people safe and to meet their care needs. Staff were receiving appropriate training which was good and relevant to their role. Staff were supported by the registered manager and were receiving regular formal supervision where they could discuss their on-going development needs.

Care plans were up to date and detailed exactly what care and support people wanted and needed. Risk assessments were in place and showed what action had been taken to mitigate any risks which had been identified. Appropriate referrals were being made to the safeguarding team when this had been necessary.

There was a complaints procedure available which enabled people to raise any concerns or complaints about the care or support they received.

The registered manager provided staff with leadership and was described as being very approachable. Audits and checks were carried out and used to drive continuous improvements to the service people received.

People’s feedback was used to make changes to the service, for example, to the menus and activities.

More information in Detailed Findings below:

Rating at last inspection: Requires improvement (report published 18 October 2017).

Why we inspected: This was a planned inspection based on the rating at the last inspection. We found improvements had been made since our last inspection and the service has met the characteristics of Good in all areas.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.

Inspection areas

Safe

Good

Updated 10 January 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 10 January 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 10 January 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 10 January 2019

The service was Responsive.

Details are in our Responsive findings below.

Well-led

Good

Updated 10 January 2019

The service was well-led.

Details are in our well-led findings below.