Mr. Nigel Monkman Also known as Nigel Monkmans Dental Practice

Updated 20 August 2025

We carried out this announced on-site inspection on 27 January 2026.

We found the practice had not met all regulations.

The practice infection control procedures did not reflect published guidance.

The practice did not have systems to identify, assess, and manage risks to patients and staff.

The practice recruitment procedures did not reflect current legislation.

There was a lack effective leadership and a culture of continuous improvement.

Staff knew how to deal with medical emergencies. However, not all medical emergency medicines were available in line with relevant guidance.

Staff provided care and treatment in line with current guidance. However, improvements were required to ensure that treatment provided to patients was adequately documented in the patient care records.

Staff treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice is in the London Borough of Barnet and provides private dental care and treatment for adults and children.

There was a staircase at the entrance, which meant the practice was not accessible to wheelchair users. Patients were informed of this when contacting the practice and were signposted to a nearby practice that was accessible to wheelchair users. Off-street parking and public transport services were available near the practice.

The practice had 2 treatment rooms. At the time of our inspection, there was a total of 7 staff, of which there were 1 dentist, 4 dental nurses and 2 dental hygienists. We gathered feedback from staff and spoke to a range of staff during our inspection, including the principal dentist and 2 dental nurses, one of whom was working at the practice on a temporary basis.

The provider was not complying with regulations 12 (Safe care and treatment), 17 (Good governance, 18 (staffing) and 19 (Fit and proper persons employed) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

Full details of the regulations the provider was not meeting are within the inspection report.

In instances where CQC has begun a process of regulatory action, we may publish this information on our website after any representations and/or appeals have been concluded, if the action has been taken forward.

Updated 20 August 2025

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 5 patients. Additionally, we saw a sample of feedback gathered by the practice. On the day of our inspection, we spoke with further 2 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included:

“Friendly, supportive and accommodating.”

“Friendly staff, professional.”

“Very impressed.”

“Great service.”

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients said when they were prescribed medicines, sufficient information was given.

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.