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Minster Grange Residential Home Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 14 November 2017

Minster Grange Home provides residential support and care for up to 26 older people. At the time of our inspection there were 24 people living at the home. At the last inspection, in September 2015, the service was rated Good. At this inspection we found that the service remained Good

People continued to receive safe care and there were enough staff to provide support and care to meet people’s needs. People were protected from the risk of harm. People received their medicines as prescribed. Staff were suitably recruited to ensure they were able to work with people who lived at the home.

People made decisions about their care and staff sought people’s consent. Where people lacked capacity they were helped to make decisions. Where their liberty was restricted, this had been identified and action taken to ensure this was lawful. People received supported to stay well and had access to health care services. They were able to choose what to eat. Staff received training to meet the specific needs of people who lived at the home.

People were treated with dignity and respect. People were asked their preferences about how they wanted to be supported and cared for. These details were recorded in people’s care plans including their end of life wishes.

People were involved in the planning and review of their care and support. Staff went the extra mile to ensure people had a variety of things to do for fun and interest. People knew how to make a complaint or raise a concern.

Systems were in place to assess and monitor the quality of the service. People and staff were encouraged to raise any views about the service about how improvements could be made. The registered manager promoted an open culture which put people at the centre of the service.

Inspection areas

Safe

Good

Updated 14 November 2017

The service remains Good

Effective

Good

Updated 14 November 2017

The service remains Good

Caring

Good

Updated 14 November 2017

The service remains Good

Responsive

Good

Updated 14 November 2017

The service remains Good

Well-led

Good

Updated 14 November 2017

The service remains Good