You are here

25 Devonshire Place, Dental Practice

All reports

Inspection report

Date of Inspection: 16 January 2014
Date of Publication: 25 April 2014
Inspection Report published 25 April 2014 PDF

Overview

Inspection carried out on 16 January 2014

During a routine inspection

People were provided with sufficient information that enabled them make informed decisions about their treatment. One person told us that the dentist �took time to explain my problem and the options available to me�. The service website also provides details of treatment costs.

People's needs were appropriately assessed and treatment planned in a way that ensured people's safety and welfare. Arrangements were in place for dealing with foreseeable emergencies.

People were treated in a very clean and hygienic environment. The high standards of cleanliness reassured people. The staff adhered to current government guidance on how to reduce the risk and spread of infection.

Care and treatment was provided by staff that were appropriately qualified, registered with the appropriate professional body and kept themselves up-to�date with their professional development.

The provider had a complaints protocol in place and people were directed how to raise a compliant or concern. At the time of our visit there were no complaints recorded.