The Care Quality Commission
  • Dentist
  • Dentist

Spring Road Dental Practice

116 Spring Road, Southampton, Hampshire, SO19 2QB (023) 8044 8552

Provided and run by:
Spring Road Dental Practice

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 24 April 2025.

We found the practice had met regulations.

Infection control procedures in place were effective.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

The practice had some systems to identify and manage risks. Improvements were required to ensure the availability of equipment and medicines in the practice to manage medical emergencies.

 

The practice is in Southampton and provides predominantly NHS dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 3 treatment rooms.At the time of our inspection, there was a total of 6 staff: 1 oral and maxillofacial surgeon, 2 dentists, 1 qualified dental nurse, 1 trainee dental nurse and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including the principal oral and maxillofacial surgeon, 1 associate dentist, 1 dental nurse, 1 trainee dental nurse and the practice manager.

17 July 2013

During a routine inspection

We spoke with five patients who had all previously been patients at the practice prior to the retirement of the previous dentist. One person told us. "They have certainly made a lot of changes and the dentist is nice." Another person told us "It's my first visit since the changes and the surgery was very clean and modern.

We spoke with two staff who had worked with the previous dentist. One member of staff told us: "The changes have been fantastic and it has been an exciting challenge getting used to all the new equipment."

We found patients were aware of and involved in their treatment plans and were given sufficient information to make choices in treatments offered. They were made aware of the costs of their treatment at the time of the consultation and throughout their treatment plan.

We observed the nurse carrying out de-contamination of instruments in the de-contamination room. This was set out to meet the standards of the Department of Health guidelines. One person told us "Even though they are having building work done the surgery was very clean."

We saw staff were maintaining their own continuous professional development records. The provider ensured staff training was up to date and staff received appropriate training when they required it. There was a suggestion box in the hall near the reception for patients to leave comments and suggestions to improve the practice.