The Care Quality Commission
  • Dentist
  • Dentist

Archived: Neasden Dental Clinic

1 Dollis Hill Lane, Neasden, London, NW2 6JH

Provided and run by:
Simply Bright Neasden

Important: The provider of this service changed. See old profile
Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See new profile

All Inspections

23 August 2013

During a routine inspection

During this inspection we spoke with two patients. They stated that they were satisfied with the treatment provided and staff treated them with respect and dignity. Their views can be summarised by the following comment from one of them, “I have been coming here for many years. The staff are friendly and I receive the treatment I need."

The practice had a policy for ensuring that all patients regardless of their background were treated with respect and dignity. Assessments and treatment plans had been prepared for patients. Staff had explained treatment options and risks to patients and treatment was given with their agreement and written consent. Regular checks and audits of the care and treatment provided had been documented. Staff were knowledgeable regarding procedures for safeguarding children and adults.

There were arrangements for the regular maintenance of equipment. Staff had received training on infection control and there were suitable arrangements for the decontamination of equipment and instruments used. There was a brochure with information regarding the practice. Patients were aware of the complaints procedure and complaints made had been responded to.