- Dentist
Coronation Road Dental Surgery
Assessment report published 27 April 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 7 April 2026.
We found the practice had not met all regulations.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice had safeguarding processes, and staff knew their responsibilities for safeguarding.
Staff obtained patients’ consent to care and treatment in line with legislation and guidance.
We found shortfalls in appropriately assessing and mitigating risks in relation to the control of substances hazardous to health, emergency medicines, equipment maintenance and infection prevention and control.
The management of fire safety required improvement to ensure national guidance was followed.
Although recruitment procedures reflected current legislation, these were not always followed, and oversight should be improved.
Although there are issues to be addressed, the impact of our concerns relates to the governance and the oversight of the risks, rather than a patient safety risk.
The practice is in Bristol and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice, via a ramp, and car parking was available, including dedicated parking for disabled people, near the practice.
The practice had 6 treatment rooms.
At the time of our inspection, there was a total of 32 staff, of which there were 7 dentists, 9 dental nurses, 5 trainee dental nurses, 4 dental hygienists, 5 receptionists a clinical manager and a practice manager.
We gathered feedback from staff and spoke to a range of staff during our inspection, including 4 dentists, 2 dental nurses, 1 dental therapist, 1 receptionist and the practice manager.
The provider was not complying with Regulation 17 - Good Governance.
Full details of the regulation the provider was not meeting are within the inspection report.
We have asked the provider for an action plan in response to the concerns found at this inspection.
People's experience of this service
On the day of our inspection, we received feedback from 29 patients.
Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients told us that when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.