• Prison healthcare

HMP YOI Doncaster

Marsh Gate, Doncaster, South Yorkshire, DN5 8UX (0118) 952 1864

Provided and run by:
Practice Plus Group Health and Rehabilitation Services Limited

Important: The provider of this service changed. See old profile

All Inspections

During an assessment under our new approach

HMP YOI Doncaster is a category B local prison and holds around 1150 men. The healthcare services are provided by Practice Plus Group Health and Rehabilitation Services Limited (PPG).

In September 2025 we carried out a joint inspection with His Majesty’s Inspectorate of Prisons (HMIP), where we found breaches of regulation relating to safe care and treatment, and good governance. We issued an action plan request in relation to our concerns about these.

The purpose of this focused assessment was to check if the provider was now meeting the relevant regulations. At this assessment, we assessed 4 quality statements across the safe, effective, and well-led key questions.

We found the service has made improvements in some areas, but the provider remained in breach of Regulation 17 Good Governance. We have issued a new action plan request against Regulation 17.

We found that some aspects of medicines management had improved, including pharmacy technicians consistently checking patient identity during medicines administration. However, action had not always been taken when medicines storage temperatures exceeded recommended limits, the out-of-hours medicines register contained inaccuracies and omissions, and controlled drugs records were not always completed correctly. None of these issues had been identified through the provider's assurance and monitoring processes.

We found that processes for managing patients awaiting mental health triage had improved significantly. The service had strengthened its monitoring and oversight of performance data, which helped ensure referrals were reviewed promptly and patients were able to access mental health support in a timely manner.

We do not currently rate services provided in prisons. We highlight good practice and issues that service providers need to improve and take regulatory action as necessary.

No visit - Desk based review

During an inspection looking at part of the service

We carried out a desk based review of healthcare services provided at HMP Doncaster in September 2020. The provider of this service was previously named Care UK Health and Rehabilitation Services Limited but on 1 October 2020 they changed their name to Practice Plus Group Heath and Rehabilitation Services Limited. Throughout this report, the provider will be referred to as Practice Plus Group Health and Rehabilitation Services Limited.

Following our last joint inspection with Her Majesty’s Inspectorate of Prisons (HMIP) in September 2019, we found that the quality of healthcare provided by Practice Plus Group Heath and Rehabilitation Services Limited at this location required improvement. We issued a Requirement Notice in relation to Regulation 12, Safe care and treatment, of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

The purpose of this review was to determine if the healthcare services provided by Practice Plus Group Health and Rehabilitation Services Limited were now meeting the legal requirements and regulations under Section 60 of the Health and Social Care Act 2008 and that patients were receiving safe care and treatment. We found that improvements had been made and the provider was no longer in breach of the regulations.

We do not currently rate services provided in prisons.

At this inspection we found:

  • The provider had improved management and monitoring of medicines storage to ensure all medicines were fit for use.
  • Systems had been improved to ensure patients obtained their medicines promptly, however a small number of patients had experienced delays to their medicines being administered as a result of off-site prescribing arrangements.
  • Staff had been trained in NICE guidance in managing patients with suspected deep vein thrombosis.
  • There was clear oversight of medicines prescribing and administration continuity to ensure care was safe.
  • The provider had increased staffing in the mental health team to better meet patient needs.
  • The mental health and substance misuse teams now worked in a more integrated way with a nurse coordinating care for patients who had both mental health and substance misuse needs.
  • A range of monitoring had been introduced to ensure that patient care was timely, safe and effective.

The areas where the provider should make further improvements:

  • Fully embed the clinical audit process to ensure that learning is used to improve patient care.