- Dentist
Brentwood Orthodontic and Implant Centre
Assessment report published 15 January 2026
Contents
Judgements
Our view of the service
We carried out this announced on-site inspection on 7 January 2026.
We found the practice had met regulations.
The practice had effective systems to identify and manage risks, including infection prevention and control.
Staff had the skills, knowledge and experience to carry out their roles.
Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice is in Brentwood, Essex and provides NHS and private Orthodontics and private general dental care and treatment for adults and children.
There were steps leading into the practice and a portable ramp was available to enable wheelchair users to access the practice. The practice provided dedicated parking for disabled people and car parking was available nearby.
The practice had 5 treatment rooms. At the time of our inspection, there was a total of 22 staff, of which there were 2 principal dentists, one of whom was a specialist orthodontist, 1 associate dentist, 6 dental nurses, 5 orthodontic therapists, 1 dental hygienist, 2 receptionists, 1 treatment coordinator who was also a dental nurse, 3 administrators and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 3 dental nurses, 1 orthodontic therapist, the treatment coordinator, 2 receptionists and the practice manager.
People's experience of this service
On the day of our inspection, we received feedback from 15 patients and reviewed patient feedback routinely collected by the practice. Patient feedback provided a positive view of the dental team and care provided by the practice.
Patients commented positively about the standards of cleanliness.
Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.
Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.
Patients said when they were prescribed medicines, sufficient information was given.
The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.