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We are carrying out a review of quality at Roden Court. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 16 October 2013
Date of Publication: 13 December 2013
Inspection Report published 13 December 2013 PDF


Inspection carried out on 16 October 2013

During an inspection looking at part of the service

We spoke with three people using the service and three staff members.

People expressed their satisfaction with the service and the care they were receiving. They said staff were helpful and looked after them well. One person said, “staff are very kind”. " I never have to wait for my medicines".

Systems were in place for the management of medicines. These had improved since the previous inspection when compliance action had been taken because of shortfalls.

Action had been taken to employ more permanent staff, deliver further training and carry out more frequent medication audits.

We observed that there was a new medicines policy which referred to the new pharmacist supplier and the services they offered.

The auditing systems were much more comprehensive and frequent and were identifying problems. We saw that sometimes the action taken was not recorded in detail so that problems could be reduced further.