• Prison healthcare

Archived: HMP/YOI Exeter

20 New North Road, Exeter, Devon, EX4 4EX (01392) 415650

Provided and run by:
Practice Plus Group Health and Rehabilitation Services Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Background to this inspection

Updated 26 August 2022

HMP/YOI Exeter is a category B local and resettlement men's prison, located in Exeter in the county of Devon, England. The prison accommodates approximately 512 prisoners. The prison is operated by Her Majesty’s Prison and Probation Service.

Health services at HMP/YOI Exeter are commissioned by NHS England & Improvement. The contract for the provision of healthcare services is held by Practice Plus Group Health and Rehabilitation Services Limited (PPG). PPG is registered with CQC to provide the regulated activities of diagnostic and screening procedures, personal care, and treatment of disease, disorder or injury.

Our previous announced focused inspection was carried out in February 2021 and was published on our website in April 2021. We found a breach of Regulation 17, Good governance.

https://www.cqc.org.uk/location/1-4098844195/reports

Overall inspection

Updated 26 August 2022

We carried out an announced focused inspection of healthcare services provided by Practice Plus Group Health & Rehabilitation Services Limited (PPG) at HMP/YOI Exeter to follow up on the Requirement notice issued after our last inspection in February 2021. At the last inspection in February 2021, we found the quality of healthcare provided by PPG at this location required improvement. We issued a Requirement notice in relation to Regulation 17, Good governance.

The purpose of this focused inspection was to determine if the healthcare services provided by PPG were meeting the legal requirements of the requirement notices that we issued in February 2020, and to determine if the provider was meeting the legal requirements and regulations under Section 60 of the Health and Social Care Act 2008 and that prisoners were receiving safe care and treatment.

At this inspection we found the required improvements had been made and the provider was meeting the regulations.

We do not currently rate services provided in prisons. We highlight good practice and issues that service providers need to improve and take regulatory action as necessary.

At this inspection we found:

  • The provider had addressed secondary dispensing practice, and this was no longer taking place. Dispensing of medicines was now safe.
  • An event to review lessons learned from the last CQC inspection had been planned around best practice for medicines administration.
  • Medicines administration was observed by managers to ensure compliance with policy.
  • Supervision was recorded and overseen by managers.
  • Staff felt supported and able to access supervision forums.