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Woodfield Care Home Limited Good

Inspection Summary


Overall summary & rating

Good

Updated 6 April 2019

About the service: Woodfield Care Home is a residential care home that was providing personal and nursing care to 29 people aged 65 and over at the time of the inspection.

People’s experience of using this service:

People told us they liked living at Woodfield Care Home and were happy with the care provided. Staff were compassionate, kind and caring and treated people with respect. People were given choices and were able to make decisions about their daily lives.

People received personalised care and this was reflected in their care records. Staff were particularly good at caring for people who were approaching the end of their lives and supporting their families and friends.

There were enough staff to meet people’s needs and keep them safe. Staff understood how to manage any risks to people and knew the processes to follow to manage any allegations of abuse.

Individual and group activities were available and people enjoyed spending time outside. People liked the meals and were provided with a varied choice of food and drinks. People’s health care needs were well managed and they received their medicines when they needed them.

Recruitment processes ensured staff were suitable to work in the care service. Staff were well trained and supported by the management team.

The home was clean and well maintained. There was an ongoing refurbishment plan which was discussed with people and their relatives who had a say in any changes.

A complaints procedure was displayed. People and relatives knew how to raise concerns and were confident these would be dealt with appropriately.

People, relatives and staff praised the management of the home. The registered manager was committed to making the service the best it could be for the people who lived there. Effective audits and checks helped them in this process.

Rating at last inspection: At the last inspection the service was rated Good (report published 2 August 2016)

Why we inspected: This was a planned inspection to check this service remained Good.

For more details, please see the full report, which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 6 April 2019

The service remained Good.

Details are in our Safe findings below.

Effective

Good

Updated 6 April 2019

The service remained Good.

Details are in our Effective findings below.

Caring

Good

Updated 6 April 2019

The service remained Good.

Details are in our Caring findings below.

Responsive

Good

Updated 6 April 2019

The service remained Good.

Details are in our Responsive findings below.

Well-led

Good

Updated 6 April 2019

The service remained Good.

Details are in our Well-Led findings below.