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Woodfield Care Home Limited Good

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Inspection report

Date of Inspection: 29 July 2013
Date of Publication: 5 September 2013
Inspection Report published 05 September 2013 PDF


Inspection carried out on 29 July 2013

During an inspection looking at part of the service

On the day of our visit there were 20 people living at Woodfield Care Home, 10 of whom required nursing care. During our visit we observed people interacting with staff in the lounge area and dining room. We spoke with the home manager, operations manager, six people who lived in the home, one relative, five care staff, a nurse, the activities organiser and a visiting district nurse.

We also looked at three sets of care records and saw people�s individual needs were assessed and their care and support was developed from this information.

On the day of our visit the home manager informed us that she was currently completing her application to register with the Care Quality Commission.

When we spoke with people living at the home they told us:

�It�s nice to have someone to talk to, there�s not a lot to do here.�

�It�s all kept clean and tidy, when I�m having my breakfast they come and clean my room.�

�There�s not a lot of entertainment, staff do come and have a chat.�

�Staff come when I buzz, but it can take a long time for them to come to me.�

�I would tell the manager or one of the nurses if I was unhappy; they do listen to you.�

�I wanted more baths and showers, I get one a week.�

�It�s a friendly atmosphere; staff always have a smile on their faces.�

Staff told us they felt there were enough staff to meet the needs of the people living at the home. The manager told us they had recently recruited nurses and care staff; staff numbers had been increased due to the increased occupancy at the home.

On the day of our visit the home was clean, tidy and had no malodour. A number of vacant bedrooms had been re-decorated and a lounge had been converted to a visitor�s room to provide privacy for visiting family, friends or healthcare professionals.

We looked at the complaints folder and from what we saw and heard during our visit we were assured that complaints would be properly investigated and that appropriate action would be taken to resolve any problems.