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Riverlyn Medical Centre Good

The provider of this service changed - see old profile

Inspection Summary

Overall summary & rating


Updated 29 November 2019

We carried out an announced comprehensive inspection at Riverlyn Medical Centre on 13 November 2018 as part of our inspection programme. The overall rating for the practice was ‘good’, however, the practice was rated as ‘requires improvement’ for providing safe services.

The full comprehensive report from the inspection in November 2018 can be found by selecting the ‘all reports’ link for Riverlyn Medical Centre on our website at

This inspection was an announced focused inspection carried out on 6 November 2019 to follow up on breaches of regulations identified at the previous inspection on 13 November 2018. This report covers our findings in relation to actions taken by the practice since our last inspection in respect of the safe domain.

At the last inspection in November 2018 we rated the practice as requires improvement for providing safe services because:

  • Staff immunisation records were not complete to ensure staff were vaccinated appropriately.
  • Patient-specific directions were not appropriately authorised.
  • Safety checks were not fully documented.
  • The infection prevention and control lead did not have sufficient training to support their role.

At this inspection, we found that the provider had satisfactorily addressed these areas. Overall the practice remains rated as ‘good’. The practice is now also rated ‘good’ for providing safe services.

Our key findings were as follows:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Staff immunisation records were kept in line with current Public Health England guidance.
  • Patient-specific directions were authorised by a GP before medicines were given and then scanned into the patient electronic record.
  • Fire risk assessments were carried out every six months by an external provider on behalf of the practice, and actions identified from the assessment were rectified.
  • We saw several training courses on infection prevention and control, including hand hygiene, had been undertaken by the infection control lead. The lead cascaded training to all staff within the practice.
  • Oxygen cylinders and the defibrillator were checked monthly to ensure they were fit for use in an emergency.

Details of our findings and the evidence supporting our rating is set out in the evidence table.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care.

Inspection areas










Checks on specific services

People with long term conditions


Families, children and young people

Requires improvement

Older people


Working age people (including those recently retired and students)


People experiencing poor mental health (including people with dementia)


People whose circumstances may make them vulnerable