Thorn Park Care Home

Updated 6 February 2024

Thorn Park Care Home is a residential care home for up to 37 older people and people living with dementia. An assessment was carried out due to concerns received by the Care Quality Commission. At the time of this on site assessment there were 36 people living at the service. This assessment activity began on the 22 February 2024 and ended on 20 March 2024. Site visits were carried out on 27 and 28 February 2024. We looked at 2 key questions. Safe; Safeguarding, involving people to manage risk, safe environments, safe and effective staffing, infection prevention and control and medicines optimisation. Well led; Capable, compassionate and inclusive leaders, Freedom to speak up, governance, management and sustainability and partnerships and communities. We found two breaches of the regulations relating to safe care and treatment and governance. At our last inspection this service was rated good. Following this assessment the service was rated good.

Updated 6 February 2024

People, who were able, told us they felt safe. One person said, “I’m safe, they check on me regularly.” Another said, “They keep us safe, my family are happy with my care.” People’s relatives also expressed how happy they were with the service people received and that people were safe. One said, “I’m comfortable she’s here and safe and I can go on holiday knowing that she is safe.” People, wherever possible, and their relatives were involved in their care planning and managing risks associated with their care needs. One relative told us their relatives care was discussed with them, they said, “I was asked if I wanted to update her care plan.” While the people we spoke to expressed that they were generally happy with their care, our assessment found care / elements of care did not meet the expected standards.