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Inspection Summary

Overall summary & rating


Updated 28 June 2019

About the service:

Sandwell Shared Lives provides care and support to people within a family environment. Approved Shared Lives Carers support adults with a learning disability or autism. People lived with their carer on a short or long-term basis depending on their needs. There were 14 people using the service at the time of the inspection. The Care Quality Commission (CQC) only inspects the regulated activity of 'personal care' being provided to people who use the service. However, we do take account any wider social care provided.

What life is like for people using this service:

People told us they were happy living with their carer and being part of the family. People explained that they felt safe living with their carer and families and confirmed that the support they received from their carer was kind and very caring. Staff and carers knew how to recognise signs of abuse or harm and what action they needed to take to keep people safe. Effective risk assessments and management plans ensured people were supported to manage risks in their daily lives.

Prospective carers were approved by an independent panel to ensure recruitment systems were robust. There was a lengthy 'matching' process which ensured people were placed with carers that had the skills to

meet their needs. There were enough staff and carers to run the scheme.

Carers had the support they needed to care for people. They were provided with regular breaks and had ongoing and regular support from Shared Lives staff. Carers had received regular training and had the skills to support the people they cared for. They were aware of shared lives policies and care practices and their responsibilities to protect people from harm and abuse.

People's privacy, dignity and independence was promoted. Carers and staff understood the Equality Act and supported people's diverse needs. People had been involved in the assessment of their care and decisions about their support needs and where they should live. People's independence was promoted, and they were given opportunities to personally develop appropriate to their needs and wishes.

The service was well led. Regular monitoring and auditing of care records and practice helped to maintain the quality and values of the service people received. Feedback from people, carers and families was requested to help improve the service.

Rating at last inspection: Good (Report published December 2016)

Why we inspected: We inspected this service as part of our ongoing Adult Social Care inspection programme. This was a planned inspection based on the previous Good rating.

Follow up: The next scheduled inspection will be in keeping with the overall rating. We will continue to monitor information we receive from and about the service. We may inspect sooner if we receive concerning information about the service.

For more details, please see the full report which is on the CQC website at

Inspection areas



Updated 28 June 2019

The service was safe.

Details are in our Safe findings below.



Updated 28 June 2019

The service was effective.

Details are in our Effective findings below.



Updated 28 June 2019

The service was caring.

Details are in our Caring findings below.



Updated 28 June 2019

The service was responsive

Details are in our Responsive findings below.



Updated 28 June 2019

The service was well-led

Details are in our Well-Led findings below.