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Inspection report

Date of Inspection: 17 December 2013
Date of Publication: 9 January 2014
Inspection Report published 09 January 2014 PDF

Overview

Inspection carried out on 17 December 2013

During a routine inspection

The Shared Lives scheme recruits self employed carers so it can provide long term placements; short breaks, respite care, and emergency care for adults with a range of needs, within carers own homes. During our inspection we spoke with three carers, the manager, a social worker and one advocate as people using the service were not able to speak with us because they had limited verbal communication skills.

People were supported by advocates and family members to express their wishes and preferences. We saw detailed placement agreements in place which clearly set out the care needs of people. A relative told us, �I don�t know where I would be without the support X receives from the carers.�

We saw that each person had an extensive care plan that was reviewed regularly with an advocate, the individual and Sandwell Metropolitan Borough Council. (SMBC) This meant that a full assessment was undertaken to ensure that the care provided was in accordance with people�s choices and preferences.

We saw that the provider had systems in place to ensure people were protected from harm. This included detail risk assessments and training for carers who supported people. One relative told us, �I would not let X go anywhere else, the carers treat her like a family member, and X is safe.��

We saw that regular training and support was given to the carers. This meant carers were regularly monitored and trained so they had the skills to care for people.