• Dentist
  • Dentist

Roehampton Dental Care

229 Roehampton Lane, Roehampton, London, SW15 4LB (020) 8788 5561

Provided and run by:
Dr Nastaran Khoobehi

Important: The provider of this service changed. See old profile
Important: The provider of this service changed. See old profile

All Inspections

12 October 2022

During a routine inspection

We carried out this announced inspection on 12 October 2022 under section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered practice was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a Care Quality Commission, (CQC), inspector who was supported by a specialist dental adviser.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?

• Is it effective?

• Is it caring?

• Is it responsive to people’s needs?

• Is it well-led?

These questions form the framework for the areas we look at during the inspection.

Our findings were:

  • The dental clinic was visibly clean and well-maintained.
  • The practice had infection control procedures which reflected published guidance.
  • Staff knew how to deal with medical emergencies. Appropriate medicines and life-saving equipment were available.
  • The practice had systems to help them manage risk to patients and staff.
  • Safeguarding processes were in place and staff knew their responsibilities for safeguarding vulnerable adults and children.
  • The practice had staff recruitment procedures which reflected current legislation.
  • The clinical staff provided patients’ care and treatment in line with current guidelines.
  • Patients were treated with dignity and respect and staff took care to protect their privacy and personal information.
  • Staff provided preventive care and supported patients to ensure better oral health.
  • The appointment system took account of patients’ needs.
  • There was effective leadership and a culture of continuous improvement.
  • Staff felt involved and supported and worked as a team.
  • Staff and patients were asked for feedback about the services provided.
  • Complaints were dealt with positively and efficiently.
  • The dental clinic had information governance arrangements.


Roehampton Dental Care is in Roehampton and provides NHS and private dental care and treatment for adults and children.

There is access to the practice for people who use wheelchairs and those with pushchairs via a temporary ramp. Car parking spaces, including dedicated parking for disabled people, are available near the practice.

The dental team includes two dentists and 2 dental nurses, 1 of whom also provides administrative support. The practice has 2 treatment rooms.

During the inspection we spoke with a dentist, 2 dental nurses, and the practice compliance lead. We looked at practice policies and procedures and other records about how the service is managed.

The practice is open

Monday 8.30 AM - 6 PM

Tuesday 8.30 AM - 6 PM

Wednesday 8.30 AM - 6 PM

Thursday 8.30 AM - 6 PM

Friday 8.30 AM - 6 PM

Saturday 9 AM - 2 PM

20 December 2012

During a routine inspection

People using the service were not available for interview during our visit. We looked at the comments they had made in the questionnaires returned to the practice. They said that they were satisfied with the way the practice was run and the service that was provided. One person commented "A wonderful practice". Another said "A really nice surgery". They also confirmed they had the consultation procedure, fees available treatments and costs explained to them. This included any risks attached to the treatments. They were treated with dignity and respect by staff and felt safe using the service.

They did not comment on the practice infection control or complaint procedures. They did tell us they thought the practice was kept clean, tidy, observed their right to privacy and had enough staff available to meet their needs.