Pro Medicus

Registration details

The location ID for Pro Medicus is 1-3992768454.

CQC register Pro Medicus to carry out these legally regulated activities. Contact us if you think Pro Medicus is operating services not listed here.

Type of service

• Ambulances

Service specialism

• Services for everyone

Local authority

Central Bedfordshire

Monitored services

CQC register Pro Medicus to carry out the following legally regulated services here:

Transport services, triage and medical advice provided remotely

Mr Stephen Burton is responsible for these services.

Mr Stephen Burton is the registered manager for these services at this location.

Condition of this registration relating to carrying out this regulated activity

The registered provider must provide a report and evidence to demonstrate that effective processes have been implemented for medicines management. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The registered provider must provide the Commission with the results of any monitoring data and audits undertaken that provide assurance that the system in place is effective, on the last Friday of each subsequent month. The medicines management systems implemented must ensure that:
(i) Medical gases are stored in line with national guidance and accurate records are kept regarding the use of medical gases.
(ii) Medicines are securely stored.

The registered provider must provide a report and evidence to demonstrate that effective processes have been implemented for infection prevention and control. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The registered provider must provide the Commission with the results of any monitoring data and audits undertaken that provide assurance that the system in place is effective, on the last Friday of each subsequent month. The infection prevention and control systems implemented must ensure that:
(i) A clear and documented process is in place regarding the use and cleaning of mop heads.
(ii) A clear and documented process is in place for the deep cleaning of vehicles. This must ensure that deep cleaning of vehicles is undertaken at a frequency which is in line with national guidance and with any local protocol. Staff must have access to guidance relating to deep clean swabbing results, and any actions that should be taken in response.
(iii) All cleaning undertaken within the service is documented.
(iv) All vehicles and equipment used by the service are compliant with infection control principles.

The registered provider must provide a report and evidence to demonstrate that effective processes have been implemented for reporting, investigation and learning from complaints, incidents and other events where people and/or staff were at risk of harm. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The registered provider must provide the Commission with the results of any monitoring data and audits undertaken that provide assurance that the system in place is effective, on the last Friday of each subsequent month. The report must include details of the incidents, complaints and safeguarding concerns reported during the period, alongside the investigation, any actions taken in response and any learning shared with staff.

The registered provider must provide a report and evidence to demonstrate that effective processes have been implemented for fire extinguisher servicing. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The report must include details of how you will monitor to ensure that the system in place is effective.

The registered provider must provide a report and evidence to demonstrate that effective processes have been implemented to ensure that staff are up-to-date with mandatory training, and do not continue to undertake work for the service when they are not compliant with mandatory training. Staff competencies must be re-assessed in line with your policies. Staff who deliver in-house training must be able to demonstrate evidence of competence to do so. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The registered provider must provide the Commission with the results of any monitoring data and audits undertaken that provide assurance that the system in place is effective, on the last Friday of each subsequent month.

The registered provider must provide a report and evidence to demonstrate that effective systems and processes have been implemented for effective risk and governance oversight to monitor and improve the quality and safety of the service. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The registered provider must provide the Commission with the results of any monitoring data and audits undertaken that provide assurance that the system is effective, on the last Friday of each subsequent month.

The systems and processes put in place must ensure that:
(i) Leaders are able to demonstrate an understanding of regulatory requirements and a full oversight of service provision, which enables them to proactively identify areas of concern for the quality and safety of the service.
(ii) Meeting minutes demonstrate a robust effective system to review the service, including risks and performance data. Meeting minutes demonstrate that actions are identified when areas of concern are discussed during meetings. Meeting minutes demonstrate ongoing monitoring of the completion of any actions identified during meetings.
(iii) The implementation and ongoing monitoring of risk within the service using an effective risk register.
(iv) The implementation of a formalised process for regular policy review and approval.
(v) All policies are up-to-date for review, are relevant to the service provided, and are in line with national guidance.
(vi) Internal key performance indicators are implemented and monitored on an ongoing basis.
(vii) There is a systematic programme of clinical and internal audit to determine if the service is doing well and what improvements could be made. This must include systems to identify where action should be taken.
(viii) Arrangements with partners and third-party providers are governed and managed effectively.
(ix) There is a competent lead for infection prevention and control within the service.

Treatment of disease, disorder or injury

Mr Stephen Burton is responsible for these services.

Mr Stephen Burton is the registered manager for these services at this location.

Condition of this registration relating to carrying out this regulated activity

The registered provider must provide a report and evidence to demonstrate that effective processes have been implemented for medicines management. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The registered provider must provide the Commission with the results of any monitoring data and audits undertaken that provide assurance that the system in place is effective, on the last Friday of each subsequent month. The medicines management systems implemented must ensure that:
(i) Medical gases are stored in line with national guidance and accurate records are kept regarding the use of medical gases.
(ii) Medicines are securely stored.

The registered provider must provide a report and evidence to demonstrate that effective processes have been implemented for infection prevention and control. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The registered provider must provide the Commission with the results of any monitoring data and audits undertaken that provide assurance that the system in place is effective, on the last Friday of each subsequent month. The infection prevention and control systems implemented must ensure that:
(i) A clear and documented process is in place regarding the use and cleaning of mop heads.
(ii) A clear and documented process is in place for the deep cleaning of vehicles. This must ensure that deep cleaning of vehicles is undertaken at a frequency which is in line with national guidance and with any local protocol. Staff must have access to guidance relating to deep clean swabbing results, and any actions that should be taken in response.
(iii) All cleaning undertaken within the service is documented.
(iv) All vehicles and equipment used by the service are compliant with infection control principles.

The registered provider must provide a report and evidence to demonstrate that effective processes have been implemented for reporting, investigation and learning from complaints, incidents and other events where people and/or staff were at risk of harm. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The registered provider must provide the Commission with the results of any monitoring data and audits undertaken that provide assurance that the system in place is effective, on the last Friday of each subsequent month. The report must include details of the incidents, complaints and safeguarding concerns reported during the period, alongside the investigation, any actions taken in response and any learning shared with staff.

The registered provider must provide a report and evidence to demonstrate that effective processes have been implemented for fire extinguisher servicing. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The report must include details of how you will monitor to ensure that the system in place is effective.

The registered provider must provide a report and evidence to demonstrate that effective processes have been implemented to ensure that staff are up-to-date with mandatory training, and do not continue to undertake work for the service when they are not compliant with mandatory training. Staff competencies must be re-assessed in line with your policies. Staff who deliver in-house training must be able to demonstrate evidence of competence to do so. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The registered provider must provide the Commission with the results of any monitoring data and audits undertaken that provide assurance that the system in place is effective, on the last Friday of each subsequent month.

The registered provider must provide a report and evidence to demonstrate that effective systems and processes have been implemented for effective risk and governance oversight to monitor and improve the quality and safety of the service. This must be sent to the Commission on the last day of the first full week following the date on which this condition comes into effect. The registered provider must provide the Commission with the results of any monitoring data and audits undertaken that provide assurance that the system is effective, on the last Friday of each subsequent month.

The systems and processes put in place must ensure that:
(i) Leaders are able to demonstrate an understanding of regulatory requirements and a full oversight of service provision, which enables them to proactively identify areas of concern for the quality and safety of the service.
(ii) Meeting minutes demonstrate a robust effective system to review the service, including risks and performance data. Meeting minutes demonstrate that actions are identified when areas of concern are discussed during meetings. Meeting minutes demonstrate ongoing monitoring of the completion of any actions identified during meetings.
(iii) The implementation and ongoing monitoring of risk within the service using an effective risk register.
(iv) The implementation of a formalised process for regular policy review and approval.
(v) All policies are up-to-date for review, are relevant to the service provided, and are in line with national guidance.
(vi) Internal key performance indicators are implemented and monitored on an ongoing basis.
(vii) There is a systematic programme of clinical and internal audit to determine if the service is doing well and what improvements could be made. This must include systems to identify where action should be taken.
(viii) Arrangements with partners and third-party providers are governed and managed effectively.
(ix) There is a competent lead for infection prevention and control within the service.