• Care Home
  • Care home

Langley View Residential Home Also known as Langley View

Overall: Requires improvement read more about inspection ratings

Langley View, 60 Langley Rd, Watford, Hertfordshire, WD17 4PN (01923) 251089

Provided and run by:
Mr & Mrs Frank Silva

Latest inspection summary

On this page

Our current view of the service

Requires improvement

Updated 3 July 2025

The assessment took place on 24 July 2025 and 13 August 2025. The service is a residential care at home providing support to younger adults with a learning disability or autistic people. 6 people lived at Langley View Residential Home. At the last comprehensive inspection on 25 February 2021 the service was rated as requires improvement in effective and well led.  We found a breach of regulation 11 consent to care. At this inspection this breach had been met.

The key question relating to safe was rated requires improvement: This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed. 

Risk assessments were completed and kept under regular review. Staff understood why risk assessments were important to help reduce the risk of harm or injury to people who lived at Langley View. However, risks were not always managed effectively. This meant some aspects of the service were not always safe and there was limited assurance about safety. The facilities met people’s basic needs, but the environment needed refurbishment to bring it up to a good well-maintained standard. There were enough staff with the right skills, qualifications, and experience. Managers made sure staff received training, supervision and regular appraisals to maintain a good standard of care.   

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence, and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people. We considered this guidance as there were people using the service who have a learning disability and/or who are autistic.  The service did not fully meet this guidance.  

People's experience of the service

Updated 3 July 2025

People were positive about the care they received from staff at Langley View. We spoke to two people who told us they liked living at Langley view. One person told us “I went to the zoo today and really enjoyed it.” Another person told us “We had a BBQ in the garden last weekend it was very nice.” The same person told us they were going strawberry picking and said, “I am so happy, I can taste the strawberries when I pick them.” We requested feedback from family and friends but did not receive any response. We observed staff interacting with the people they supported; the interactions were positive and respectful. People appeared to be comfortable around the staff team and the registered manager.