The Care Quality Commission
  • Dentist
  • Dentist

Archived: The Hale Clinic

7 Park Cresent, London, W1B 1PF

Provided and run by:
BOST Clinic Limited

Important: This service is now registered at a different address - see new profile

All Inspections

9 April 2013

During a routine inspection

We spoke with two people who stated that they were satisfied with the care and treatment received. People felt that they had been given sufficient information about their care and treatment and one person said that they were 'extremely happy' with the treatment received. A detailed medical history was taken for each person and any allergies or medical conditions were recorded and discussed during the appointment.

People were given after care advice following treatment, which included the emergency contact number for the dentist. There was emergency equipment available and staff had received basic life support training.

There were effective systems in place to reduce the risk of infection. The dentist was able to describe the decontamination process to us and provide evidence to show that checks were carried out on the equipment used.

There were effective systems in place to monitor the quality of the service and informal meetings took place between the dentist and reception staff to discuss the feedback that people provided.