• Dentist
  • Dentist

Archived: Windmill Orthodontic Group Carlisle

Unit 2 The Sidings, Port Rd, Carlisle, Cumbria, CA2 7AF 0844 387 2000

Provided and run by:
Dr. Ross Hobson

Important: The provider of this service changed. See new profile

All Inspections

19 February 2014

During a routine inspection

We saw people were given appropriate information about the service and the care and treatment they received. Information was provided in a variety of ways, to aid people's understanding. We saw staff speaking with people in a respectful manner and staff we spoke with understood the requirements for privacy, dignity and confidentiality. Care and treatment was planned and delivered in a way that ensured people's safety and welfare.

The practice had appropriate equipment to support people in the event of a medical emergency. The practice was compliant with the essential quality requirements of Health Technical Memorandum 01-05: Decontamination in primary care dental practices (HTM01-05). The HTM 01-05 was designed to assist all registered primary dental care services to meet satisfactory levels of decontamination of equipment.

Staff received appropriate professional development. We spoke with three members of staff who told us the practice was a supportive organisation to work for. We saw evidence that regular audits were carried out regarding all the equipment used at the practice, including the decontamination process. This meant that systems were in place to ensure the environment and the treatment people received was safe.