The Care Quality Commission
  • Dentist
  • Dentist

Archived: Portsea Dental Care

1st Floor, John Pounds Centre, 23 Queen Street, Portsmouth, Hampshire, PO1 3HN (023) 9273 6865

Provided and run by:
Portsea Dental Care Limited

All Inspections

15 June 2017

During a routine inspection

We carried out this announced/unannounced inspection on 15 June 2017 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We planned the inspection to check whether the registered provider was meeting the legal requirements in the Health and Social Care Act 2008 and associated regulations. The inspection was led by a CQC inspector who was supported by a specialist dental adviser.

We told the NHS England area team that we were inspecting the practice. They did not provide any information.

To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:

• Is it safe?

• Is it effective?

• Is it caring?

• Is it responsive to people’s needs?

• Is it well-led?

These questions form the framework for the areas we look at during the inspection.

Our findings were:

Are services safe?

We found that this practice was providing safe care in accordance with the relevant regulations.

Are services effective?

We found that this practice was providing effective care in accordance with the relevant regulations.

Are services caring?

We found that this practice was providing caring services in accordance with the relevant regulations.

Are services responsive?

We found that this practice was providing responsive care in accordance with the relevant regulations.

Are services well-led?

We found that this practice was providing well-led care in accordance with the relevant regulations.

11 March 2013

During a routine inspection

This two surgery practice was on the first floor of a community and health centre with good access for patients in wheelchairs and other patients with mobility problems. Patients reported that they were pleased with the care they had received. They were able to feedback their feelings and suggestions to the practice through the annual survey and patient comments box.

The practice had good decontamination and infection control systems in place to protect patients.

Staff had opportunities to undertake their continuing professional development and were supported when new to the practice.

There was an audit system in place to ensure that staff were accurately recording patient clinical records.