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Inspection Summary


Overall summary & rating

Good

Updated 31 July 2018

This inspection was announced and took place on 23 June 2018 and 2 July 2018.

Gunters Grove is registered to provide accommodation and care for one person. The service provides residential care in a small homely environment in a rural area. The home is staffed 24 hours per day.

At the last inspection, the service was rated Good.

At this inspection we found the service remained Good.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.' Registering the Right Support CQC policy

The person who had lived in the home for 18 years told us they felt safe and happy living there. A relative told us the person was “happy and settled in their home.”

The person’s comfortable and personalised life-style was supported by the registered manager’s and staff team’s knowledge of good care practice. They were able to make choices about all aspects of their day to day lives. Their care was responsive to their needs and personalised to their wishes and preferences

The registered manager worked as part of the small staff team which was sufficient to meet the person’s needs. The registered manager’s regular contact with the person and staff contributed to the relaxed family style care and support.

The person told us they felt safe at the home and with the staff who supported them. They had no worries and were confident they could talk to the registered manager and staff. Relatives had confidence any concerns they had would be promptly addressed.

The provider had systems and processes in place to keep people safe and minimise the risk of abuse. The person was supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

The registered manager and staff ensured the person had their health care needs met. Staff noted changes in the person’s health and took them to GP visits when required.

There were informal quality assurance systems in place to monitor care and plan on-going improvements. There were checks in place to monitor safety and quality of care.

The service was well run by a registered manager and staff who had the skills and experience to ensure the person received high quality person-centred care. The manager led a team of staff who shared their commitment to high standards of care and clear vision of the type of home they hoped to create for the person.

Further information is in the detailed findings below

Inspection areas

Safe

Good

Updated 31 July 2018

The service remained Good. .

Effective

Good

Updated 31 July 2018

The service remained Good.

Caring

Good

Updated 31 July 2018

The service remained Good

Responsive

Good

Updated 31 July 2018

The service remained Good.

Well-led

Good

Updated 31 July 2018

The service remained Good.