You are here

Oaks Park Medical Centre Good

Inspection Summary


Overall summary & rating

Good

Updated 28 May 2021

We carried out a review of Oaks Park Medical Centre on 13 May 2021 Overall, the practice is rated as Good

Set out the ratings for each key question

Effective - Good

Following our previous inspection on 16 January 2019, the practice was rated Good overall and for the key questions safe, caring, responsive and well-led. The practice was rated requires improvement for providing effective services and issued a requirement notice for Regulation 12 Safe care and treatment.

The full reports for previous inspections can be found by selecting the ‘all reports’ link for Oaks Park Medical Centre on our website at www.cqc.org.uk

Why we carried out this review

This review was a focused review of information without undertaking a site visit to follow up on breaches of Regulation12 Safe care and treatment. At the last inspection we found;

  • Child immunisation rates were below the World Health Organisation target.
  • Patients with long term conditions, mental health and cervical screening data were below the local and national averages.

We also followed up on ‘should’ actions identified at the last inspection. Specifically;

  • Complete induction checklists for all new staff.
  • Continue to monitor and act upon patient accessibility with telephone access.

How we carried out the review

Throughout the pandemic CQC has continued to regulate and respond to risk. However, taking into account the circumstances arising as a result of the pandemic, and in order to reduce risk, we have conducted our reviews differently.

This review was carried out without visiting the location by requesting documentary evidence from the provider.

Our findings

We found that:

The practice had made the necessary improvements to ensure care and treatment was provided in a safe way to patients;

  • Childhood immunisation figures had improved since the last inspection.
  • Patients with long term conditions, mental health and cervical screening data had also improved since the last inspection.

The practice had continued to monitor and act upon patient accessibility with telephone access.

Whilst we found no breaches of regulations, the provider should:

  • Continue to monitor and Improve cervical screening uptake to bring in line with the England average.
  • Continue to monitor Personalised Care Adjustments (PCA) rates ensuring the practice is exploring all possible options to engage with patients.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good
Checks on specific services

People with long term conditions

Good

Families, children and young people

Good

Older people

Good

Working age people (including those recently retired and students)

Good

People experiencing poor mental health (including people with dementia)

Good

People whose circumstances may make them vulnerable

Good