The Care Quality Commission
  • Dentist
  • Dentist

Archived: Direct Dental Care Ltd

107 Wootton Road, Kings Lynn, Norfolk, PE30 4DJ 0844 576 9336

Provided and run by:
Direct Dental Care Limited

Important: The provider of this service changed. See new profile

All Inspections

24 January 2013

During a routine inspection

During our inspection of 24 January 2013 we examined evidence which demonstrated to us that before people received any care or treatment, they were asked to provide their consent. We saw that plans of care were provided to people to help them make their own informed decisions about the treatment they would require.

We saw that people were involved in the planning of their own treatment at the surgery as little or as much as they wished, and that people were consulted about the treatment options available to them. People were informed of the risks and benefits of each treatment option proposed.

We saw that there were effective systems in place to reduce the risk and spread of infection at the surgery.

Staff were suitably trained, qualified and supported to be able to offer appropriate care and support to people using services at Direct Dental Care Ltd.

People were regularly asked for their views about the care and treatment provided to them. People could make suggestions about the services provided and where appropriate those suggestions would be acted on.