The Care Quality Commission
  • Care Home
  • Care home

Fairview

Overall: Good read more about inspection ratings

Sutherland Road, Nottingham, Nottinghamshire, NG3 7AP (0115) 976 4652

Provided and run by:
Autism East Midlands

All Inspections

During an assessment under our new approach

Date of Assessment: 29 September to 03 October 2025. Fairview is a specialist residential care home that is used by autistic people or people with a learning disability. At the time of this assessment 6 people were living at Fairview.

We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

People felt safe to raise concerns as the provider had a good, open and transparent learning culture. People were protected from the risks of abuse by staff who understood and managed risks. Some areas of the home were not safely maintained including some hot surfaces which were not covered. However, once identified the provider acted to keep people safe from avoidable harm. The home was clean and tidy, and people were protected from communicable illnesses as staff followed effective infection prevention and control practices.

People were supported by enough staff with the right skills and experience. People’s medicines were managed safely.

People were involved in assessments of their needs. These assessments took account of their communication styles, preferences and aspirations. People understood their care and treatment, and this enabled them to give informed consent. Where a person was not able to consent, staff involved those important to people to make decisions in their best interests.

People were treated with kindness by staff who protected their dignity. People were treated as individuals by staff who knew their personal preferences. People had choice in their care and were encouraged to maintain relationships with family and friends. Staff members’ wellbeing was supported by the provider, and they had regular supervision sessions and ongoing access to training.

People and relatives knew how to give feedback and were confident the service took it seriously and acted on it.

Staff had a shared vision and culture based on listening and learning. The management team were approachable and supportive. Staff felt supported to give feedback and were treated equally, free from bullying. Staff understood their roles and responsibilities.

9 March 2022

During an inspection looking at part of the service

Fairview is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. This service supports people who have a learning disability.

Fairview accommodates up to six people in one building. During our inspection there were six people living at the home.

We found the following examples of good practice.

The provider understood and met COVID-19 visitor vaccination requirements to lower the risk of cross infection.

All visitors were screened for symptoms of acute respiratory infection before being allowed to enter the home.

People were supported to go out into their local community in a way that mitigated the risk of catching and spreading infection.

There was prominent signage and instructions to explain what people should do to prevent catching and spreading infections, for example frequent hand washing. The information was available in a format that can be easily understood by people with a variety of communication needs.

16 May 2018

During a routine inspection

We carried out an announced inspection of the service on 16 May 2018. Fairview is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. This service supports people who have a learning and/or physical disability.

Fairview accommodates up to six people in one building. During our inspection there were six people living at the home. This is the service’s first inspection under its current registration.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

A registered manager was present during the inspection. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People were supported by staff who understood how to protect them from avoidable harm. The risks to people’s safety were assessed and acted on without restricting people’s freedom. There were enough staff to support people. People’s medicines were managed safely. Staff understood how to reduce the risk of the spread of infection. Accidents and incidents were regularly reviewed, assessed and investigated by the registered manager and the provider’s senior management team.

People’s physical, mental health and social needs were assessed and met in line with current legislation and best practice guidelines. Staff were well trained and had their performance regularly reviewed. People were supported to maintain a healthy and balanced diet. The registered manager had built effective relationships with external health and social care organisations and people’s health was regularly monitored. The home environment was well maintained and adapted to support people with a learning and/or physical disability. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice.

Staff were caring, treated people with dignity and respect and listened to what they had to say. Staff took the time to build positive relationships with people. People were supported by staff who understood their needs and supported them with making decision about their care. People’s diverse needs were respected. People were encouraged to lead as independent a life as possible. People were provided with information about how they could access independent advocates. There were no restrictions on people’s friends or relatives visiting them. People’s records were handled appropriately and in line with the Data Protection Act.

Sufficient end of life care planning had not taken place, which could affect people’s rights when they neared the end of their life. Support records were in place and provided staff with the guidance needed to support people. However, some of these records needed archiving to reduce the risk of people receiving inconsistent care and support. Comprehensive processes were in place to ensure when people moved to the home their transition had minimal impact on their well-being. Support records contained detailed, person-centred guidance that enabled staff to respond to people’s individual preferences. People were treated fairly, without discrimination and systems were in place to support people who had communication needs. Records showed complaints had been dealt with appropriately.

The home was led by an enthusiastic registered manager who had the support of a dedicated team of staff and senior managers to assist them with carrying out their role effectively. Staff were able to develop their roles, with some staff encouraged to attend management training. Staff felt valued and enjoyed their role. People, relatives and staff were encouraged to give their views about how the home could be improved and developed. The provider continually sought ways to learn from mistakes. Robust quality assurance processes were in place that ensured people continued to receive good quality care and support.