14 June 2013
During a routine inspection
Care was planned in a way to ensure people's safety. People were assessed by the practitioner to determine whether treatment would be suitable. People were provided with post treatment advice and written information. There were procedures in place to deal with medical emergencies.
The clinic was clean and well maintained. There were systems in place to reduce the risk of infection which included a policy on infection control.
The necessary checks had been carried out on prospective employees before they could start work. There were suitable processes for staff training and professional development.
There was a complaints policy in place and people were given information on how to make a complaint. People we spoke with and the comments on the provider's website were complimentary about staff.