• Doctor
  • GP practice

Kirkholt Medical Practice

Overall: Good read more about inspection ratings

The Strand, Kirkholt, Rochdale, OL11 2JG (01706) 664130

Provided and run by:
Hope Citadel Healthcare Community Interest Company

Latest inspection summary

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Background to this inspection

Updated 6 November 2018

Kirkholt Medical Practice provides commissioned services under the Alternative Provider Medical Services (APMS) contract within the Heywood, Middleton and Rochdale Commissioning Group (CCG) area.

The practice is now part of Hope Citadel Healthcare who provide primary care services in other practices in the Greater Manchester area. The practice benefits from high level support and leadership from the provider as well as access to human resources

The practice website is www.kirkholtmedicalpractice.org.uk

The practice is responsible for providing treatment to approximately 2569 registered patients and offers services that include meningitis provision, the childhood vaccination and immunisation scheme, facilitating timely diagnosis and support for people with dementia, influenza and pneumococcal immunisations, patient participation, rotavirus and shingles immunisation, unplanned admissions, near patient testing and contraceptives.

Regulated activities include surgical procedures, family planning, treatment of disease, disorder or injury, diagnostic and screening and maternity and midwifery.

Data shows that the age profile of the practice population has a higher number of patients under the age of 18 years (67%) and a lower number of patients over the age of 65 years (7%) in comparison to the CCG and national averages and that 79% of patients are from a white ethnic group and 16% are from an Asian ethnic group.

Information taken from Public Health England placed the area in which the practice is located as one on the deprivation scale of one to ten. (The lower the number the higher the deprivation). In general, people living in more deprived areas tend to have greater need for health services.

At the time of the inspection the practice consisted of one male, lead GP, one advanced nurse practitioner, one practice nurse and one health care assistant. The clinical team is supported by a practice manager and a team of administration and reception staff. The practice was using locum GPs whilst recruiting for a female GP.

The lead GP is a trainer to doctors who are undergoing training to specialise in General Practice. At the time of the inspection there was one trainee GP with the lead GP at the practice.

Overall inspection


Updated 6 November 2018

This practice is rated as Good overall.

The key questions at this inspection are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? - Good

We carried out an announced comprehensive inspection at Kirkholt Medical Practice on 25 September 2018 as part of our inspection programme after Hope Citadel Healthcare Community Interest Company took over the running of the practice in April 2017.

At this inspection we found:

  • The practice had clear systems to manage risk so that safety incidents were less likely to happen. When incidents did happen, the practice learned from them and improved their processes.
  • The practice routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence- based guidelines.
  • Staff involved and treated patients with compassion, kindness, dignity and respect.
  • Patients found the appointment system easy to use and reported that they were able to access care when they needed it.
  • There was a strong focus on continuous learning and improvement at all levels of the organisation.
  • The practice, with other practices in the Clinical Commissioning Group and the wider NHS, had receptionists who were trained as care navigators who signposted patients to the right person at the right time across a variety of health services.

Professor Steve Field CBE FRCP FFPH FRCGP
Chief Inspector of General Practice

Please refer to the detailed report and the evidence tables for further information.