Updated 5 July 2023
We undertook a follow up focused inspection of Enhance Dental Centre on 28 June 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a Care Quality Commission (CQC) inspector who was supported by a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Enhance Dental Centre on 8 March 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Enhance Dental Centre on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan.
We then inspect again after a reasonable interval, focusing on the area(s) where improvement was required.
As part of this inspection, we asked:
Delete as appropriate:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 8 March 2023.
Background
Enhance Dental Centre is in High Wycombe and provides NHS and private dental care and treatment for adults and children.
There is step free access to the practice via a portable ramp, for people who use wheelchairs and those with pushchairs.
Car parking, including dedicated parking for disabled people, is available near the practice.
The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes 6 dentists, 1 dental nurse, 4 student dental nurses, 2 dental hygiene therapists and 2 receptionists.
The practice has 5 treatment rooms.
During the inspection we spoke with the provider.
We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
- Monday to Friday from 9.00am – 5.00pm