You are here

Inspection Summary

Overall summary & rating


Updated 16 April 2019

We carried out an announced comprehensive inspection at Hylton Medical Group on 18 March 2019 as part of our inspection programme (previous ratings April 2015 – inadequate, February 2016 – requires improvement, February 2017 – inadequate, September 2017 – good).

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We have rated this practice as good overall and good for all population groups, except people with long-term conditions, which we rated as outstanding.

We rated the practice as outstanding for providing responsive services people with long-term conditions because:

  • A system to support patients living with cancer; capturing information about the patient which followed them through primary and secondary care, and offering comprehensive, meaningful health checks, had been developed and successfully implemented. The practice’s approach had been adopted by many other local practices.

We found that:

  • The practice provided care in a way that kept patients safe and protected them from avoidable harm.
  • Patients received effective care and treatment that met their needs.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The practice organised and delivered services to meet patients’ needs. Patients could access care and treatment in a timely way.
  • The way the practice was led and managed promoted the delivery of high-quality, person-centre care.

Whilst we found no breaches of regulations, the provider should:

  • Review their arrangements for ensuring that staff have received the relevant vaccinations.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care

Inspection areas










Checks on specific services

People with long term conditions


Families, children and young people


Older people


Working age people (including those recently retired and students)


People experiencing poor mental health (including people with dementia)


People whose circumstances may make them vulnerable