Updated 8 January 2024
We undertook a follow up focused inspection of Preston House Dental Practice on 21 November 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had remote access to a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Preston House Dental Practice on 11 July 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe and well-led care and was in breach of regulations 12 Safe care and treatment and 17 Good governance of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Preston House Dental Practice dental practice on our website www.cqc.org.uk.
As part of this inspection we asked:
- Is it safe?
- Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 11 July 2023.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach/es we found at our inspection on 11 July 2023.
Background
Preston House Dental Practice is in Sandwich, Kent and provides private dental care and treatment for adults and children.
There are steps leading into the practice, people who use wheelchairs and those with pushchairs would have difficulty entering the building. Car parking spaces, including dedicated parking for disabled people, are available near the practice. The practice has made reasonable adjustments to support patients with specific needs where practicable.
The dental team includes 2 dentists, a qualified dental nurse, a trainee dental nurse, a dental hygienist, a practice manager and 2 receptionists. The practice has 3 treatment rooms. One of the treatment rooms is not currently in use.
During the inspection we spoke with a dentist, the trainee dental nurse, and the practice manager. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
- Monday to Thursday 8.30am to 4.30pm
- The practice is closed for lunch between 12.30pm and 1.30pm
There were areas where the provider could make improvements. They should:
- Implement audits for prescribing of antibiotic medicines taking into account the guidance provided by the Faculty of General Dental Practice.