The Care Quality Commission
  • Dentist
  • Dentist

Archived: City Health Care Dental Services - Alison Berry Practice

9 Cliff Road, Hornsea, North Humberside, HU18 1LL

Provided and run by:
City Health Care Partnership CIC

All Inspections

23 January 2013

During a routine inspection

We saw evidence of how the provider used patient surveys and feedback to inform improvements to the service. Feedback was mostly complimentary and we saw examples of compliments on feedback cards. We saw that the practice had a system for gaining consent and that forms were consistently completed. People's medical history and requirements informed the planning of care and treatments duly recorded. Emergency drugs were appropriate and available, and we saw other examples of the practice following published guidance.

The premises were clean and there were systems to minimise the risk of infection. The surgery rooms had clinical hand wash sinks that were not to the prevailing standard but were adequate for use. The dental chair had sewn seams on the covering which was not easy to clean and decontaminate and the extractor fan was not in use.

Staff received regular training and supervisory support. The provider had a system for quality assurance and monitoring and we saw evidence that this was used to inform management decisions and policy review.