• Dentist
  • Dentist

Catherine Street Dental Practice

9A Catherine Street, Salisbury, Wiltshire, SP1 2DF (01722) 412621

Provided and run by:
Newman Dental Care Limited

All Inspections

During an assessment under our new approach

We carried out this announced on-site inspection on 16 September 2026.

We found the practice had not met all regulations.

Staff treated patients with dignity and respect and ensured access to care, support, and treatment when required.

The practice had safeguarding processes, and staff knew their responsibilities for safeguarding.

Staff obtained patients’ consent to care and treatment in line with legislation and guidance.

We found shortfalls in appropriately assessing and mitigating risks in relation to, control of substances hazardous to health, emergency medicines and equipment and infection prevention and control management.

The management of fire safety required improvement to ensure national guidance was followed.

The oversight of staff training required improvement to ensure all staff carried out training relevant to their roles.

Although there are issues to be addressed, the impact of our concerns relates to the governance and the oversight of the risks, rather than a patient safety risk.

The practice is in Salisbury and provides private dental care and treatment for adults and children.

The practice is not suitable for wheelchair users due to an internal staircase up to the first floor. If patients contact the practice to discuss access the staff team advise how they can assist or direct to a more accessible practice.

The practice had 2 treatment rooms.

At the time of our inspection, there was a total of 6 staff, of which there were 1 dentist, 2 dental nurses, 2 dental hygienists and a receptionist.

We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 2 dental nurses and the receptionist.

The provider was not complying with Regulation 17 - Good Governance.

Full details of the regulation the provider was not meeting are within the inspection report.

We have asked the provider for an action plan in response to the concerns found at this inspection.

29 May 2013

During a routine inspection

We spoke with two people who used the service who told us they were very satisfied with the service they received. We also spoke with a child who told us they were happy to attend the practice.

People said they could make appointments easily and staff at the practice were polite and friendly. We observed people were greeted warmly.

People said they were well informed of the options available to them. Everyone we spoke with said they were aware of how much treatment would cost them. The dentist said people were able to go home and think about the options without being pressurised.

The practice was not accessible for people with mobility issues as the treatment rooms were not on the ground floor. The practice manager told us it was a topic regularly under discussion. They said people were generally referred to an alternative practice if they were unable to access Catherine Street practice.