Updated 25 January 2022
We undertook a follow-up focused inspection of Bath Street Dental Practice on 14 January 2022.
This inspection was carried out to review, in detail, the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a Care Quality Commission, (CQC), inspector who was supported by a specialist dental adviser.
At our inspection on 2 September 2021 we found the registered provider was not providing well-led care and was in breach of Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Bath Street Dental Practice on our website www.cqc.org.uk.
As part of this inspection we asked:
- Is it well-led?
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 2 September 2021.
Background
Bath Street Dental Practice provides NHS and private dental care and treatment for adults and children.
The practice treatment rooms are based on the first and second floor of the practice. New patients who find stairs a barrier are advised of this when they contact the practice.
There are no specific patient car parking spaces at the practice. However, there is on-street parking available nearby.
The dental team includes four dentists, one dental hygiene therapist, five dental nurses, one receptionist and a practice manager. The practice has three treatment rooms.
During the inspection we spoke with practice manager. We looked at records about how the service is managed.
The practice is open:
- Monday 8.30am to 5.30pm
- Tuesday 8.30am to 5.30pm
- Wednesday 8.30am to 7.30pm
- Thursday 8.30am to 5.30pm
- Friday 8.30am to 4.30pm
.
Our key findings were:
- The provider operated effective staff recruitment procedures which reflected current legislation.