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The local authority has identified this service as suitable to care for people discharged from hospital with a positive coronavirus (COVID-19) test result. We have checked it meets the infection prevention and control standards we expect. Find out more about these checks

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 8 December 2020

Langdale Heights is registered to provide residential and nursing care for up to 31 older people living with dementia and/or a physical disability. There were 26 people living in the service at the time of our inspection. There is a planned 'designated area' of five bedrooms, where people will be admitted who have tested positive for COVID-19.

We were assured that this service met good infection prevention and control guidelines as a designated care setting.

We found the following examples of good practice.

¿ The provider had refurbished a floor of the building to ensure effective use of cohorting and zoning to reduce the potential for the infection to spread. This meant people using the designated area, and staff caring for them, did not come into contact with anyone else or any other area of the service. This area had a separate entrance so people could be admitted directly into the accommodation.

¿ There was a detailed entry system into the home, with temperature testing, contact questionnaire and hand disinfection.

¿ The provider ensured there was a plentiful supply of personal protective equipment such as masks, gloves, aprons and hand sanitiser. We saw staff used this appropriately.

¿ The provider participated in regular testing of staff and people living in the service for COVID-19. That ensured action could be taken swiftly to reduce the potential spread of infection if a positive test was returned.

¿ Areas were thoroughly cleaned and disinfected with approved products to reduce the potential of transfer of infection. Staff were aware of the process to disinfect floors and hard surfaces.

¿ Risk assessments had been completed to protect people and any staff who may be at higher risk if they contracted COVID-19. Staff were supported by regular information updates and the option of accessing wellbeing support.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 8 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 8 December 2020

Caring

Good

Updated 8 December 2020

Responsive

Good

Updated 8 December 2020

Well-led

Good

Updated 8 December 2020