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Reports


Inspection carried out on 8 July 2013

During a routine inspection

The practice was a small practice with three members of staff. We found the practice to be well run and staff were clear about their roles and responsibilities.

As part of our inspection we spoke with staff and looked at records. Overall we observed that patients were supported by skilled and experienced staff who understood their roles and responsibilities. We saw there were effective systems in place for the planning and delivery of treatment.

The practice was able to respond to patients needs by providing a range of treatment and access out of hours.

We saw patients were treated with dignity and respect.

We observed patients received information about their treatment and appropriate consent was obtained before treatment commenced.

We saw patients were cared for in a clean environment and protected against the risk of infection.

We observed staff were caring and discussed treatment with people to ensure they received appropriate care to meet their needs.

We saw staff had received appropriate training in order to support them to deliver safe care.