- Care home
St Saviours Road
Assessment report published 22 July 2026
Contents
Ratings
Our view of the service
St Saviours Road is a small residential care home providing personal care and support for up to 3 people. The home specialised in the care of people with a learning disability and autistic people.
This assessment was carried out between 27 May and 10 June 2026. We visited the home on 27 and 28 May 2026. The service was last inspected in 2018 and rated Good. This inspection was planned and undertaken due to the age of the rating. At this inspection, the rating of the service has remained Good.
At the time of the assessment there were 3 people living at the home. We have assessed the home against ‘right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The manager had yet to register with Care Quality Commission. He had submitted his application to register, and this was being processed. The home was responsive to people’s changing needs and when additional training was required, the manager sought this. Record keeping in relation to fire drills needed to be more detailed to evaluate staff performance. The décor of the house was tired, and areas of the garden were unkempt. Following our visit, we were advised that the organisation was due to carry out an assessment of the building to assess what improvements might be needed to ensure people’s needs can be met in the long term. We were also told the manager would be recruiting for a gardener. Staff told us they were supported well by the management of the home, but less so by senior managers in the organisation.
There were enough staff to meet people’s needs and when additional support in an emergency situation was needed, this was provided promptly. There was a low staff turnover. This meant staff knew people well and were able to respond quickly to their needs. Staff told us they liked working at the home and they valued the support they received from the manager and deputy manager. Reasonable adjustments were made with staff when needed to ensure a good work life balance.
The home learned from incidents and made improvements where needed. Staff sought appropriate professional advice and support when needed to ensure people’s health and wellbeing was maintained. Quality assurance assessments were used to review the performance of the home.
People's experience of this service
People looked relaxed and content in their surroundings. There was good banter between people and staff, people smiled at staff and there was a genuine warmth and affection. People led busy lives doing activities that were important to them. They attended college, had day trips to places that interested them, went shopping, went to the pub and had meals out. Annual holidays were arranged to people’s chosen destinations. People were supported to maintain contact with relatives by phone and email. People’s relatives were also able to visit them and where needed, staff supported people to see their relatives.
Staff knew people well and how they liked to be supported. They picked up on subtle cues that meant people wanted something done differently. People’s relatives spoke positively about the care their family members received. They welcomed the regular contact from people’s keyworkers as they kept them up to date with what their loved ones were doing.
People were supported to have enough to eat and drink in line with their preferences and their nutritional and hydration needs. They were supported to access health and social care professionals when they needed it. Staff treated people fairly, and ensured their individual preferences, and social needs were consistently respected and met.