• Dentist
  • Dentist

The Strawberry Hill Dental Clinic

52 Tower Road, Strawberry Hill, Twickenham, Middlesex, TW1 4PE (020) 8891 4004

Provided and run by:
Dr Paul Starrs

Latest inspection summary

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Overall inspection

Updated 26 April 2023

We undertook a follow up focused inspection of The Strawberry Hill Dental Clinic on 17 March 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.

The inspection was led by a CQC inspector who had remote access to a specialist dental advisor.

We had previously undertaken a comprehensive inspection of The Strawberry Hill Dental Clinic on 21 October 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

You can read our report of that inspection by selecting the 'all reports' link for The Strawberry Hill Dental Clinic on our website www.cqc.org.uk.

When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.

As part of this inspection we asked:

  • Is it well-led?

Our findings were:

Are services well-led?

We found this practice was providing well-led care in accordance with the relevant regulations.

The provider had made improvements in relation to the regulatory breach we found at our inspection on 21 October 2022.

Background

The Strawberry Hill Dental Clinic is in the London Borough of Richmond-upon-Thames and provides private dental care and treatment for adults and children.

There is level access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for disabled people, are available near the practice. The practice has made reasonable adjustments to support patients with specific needs.

The dental team includes the principal dentist, 1 dental nurse, 2 receptionists who undertake management duties and 1 additional practice manager. The practice has 1 treatment room.

During the inspection we spoke with the principal dentist, the dental nurse, 1 receptionist and the practice manager. We looked at practice policies, procedures and other records to assess how the service is managed.

The practice is open:

Monday from 10.15am to 5pm

Tuesday and Thursday from 10.15am to 6pm

Friday from 10am to 2.30pm.

There were areas where the provider could make improvements. They should:

  • Take action to implement any recommendations in the practice's Legionella risk assessment, taking into account the guidelines issued by the Department of Health in the Health Technical Memorandum 01-05: Decontamination in primary care dental practices, and having regard to The Health and Social Care Act 2008: ‘Code of Practice about the prevention and control of infections and related guidance.’ In particular, implement water temperature monitoring, the removal of “dead-legs” from the water system and carry out regular de-scaling of water outlets.

  • Take action to ensure that all clinical staff have adequate immunity for vaccine preventable infectious diseases.

  • Implement audits for prescribing of antibiotic medicines taking into account the guidance provided by the College of General Dentistry.