• Care Home
  • Care home

Leighton House Private Nursing Home

Overall: Good read more about inspection ratings

Burgh Heath Road, Epsom, Surrey, KT17 4NB (01372) 720908

Provided and run by:
Aims Care Limited

Important: The provider of this service changed - see old profile

Latest inspection summary

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Background to this inspection

Updated 22 June 2021

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by two inspectors.

Service and service type

Leighton House Private Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information that we had received about the service since the last inspection. We sought feedback from the local authority. The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.

We used all of this information to plan our inspection.

During the inspection-

We spoke with seven people who lived at the service and three family members about their experience of the care provided. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. We spoke with the clinical lead who was in charge on the day of inspection and three members of staff including the activity co-ordinator. The registered manager was on leave on the day of inspection.

We reviewed a range of records. This included four people’s care and medication records. We looked at four staff files in relation to recruitment and supervision. We looked at policies and procedures and other records relating to the management of the service, such as maintenance, training, and governance audits.

After the inspection

We spoke with the registered manager, and continued to seek clarification from the provider to validate evidence found. We looked at audits of incidents and accidents, complaints and compliments, and maintenance audits and related action plans. We spoke with health professionals who regularly visit the service.

Overall inspection

Good

Updated 22 June 2021

About the service

Leighton House Private Nursing Home is a care home which provides personal and nursing care for up to 27 people. At the time of the inspection there were 24 people living at the service. They had a range of support needs, such as dementia, older age, frailty, and some required more complex nursing care.

People’s experience of using this service and what we found

People told us that they felt safe living at the service. Staff knew people well and demonstrated a good understanding of their needs. Recruitment procedures were robust and adequate checks were made on their conduct and suitability before they started work. The service was clean and well maintained, and staff adhered to the latest infection control guidance. Medicines were appropriately administered and recorded.

There was visible leadership and a clear person centred culture within the service. Staff were able to raise concerns with the manager and these were addressed in a timely manner. Relatives told us that communication was good and they felt involved in decisions and were made to feel welcome when visiting. The Registered Manager had good oversight of the service with systems in place to identify shortfalls and rectified these without delay.

People were supported to have maximum choice and control of their lives and staff them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was requires improvement (published 16 March 2020).

Why we inspected

This was a planned inspection based on the previous rating.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.