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Dimensions 2 Buckby Lane Good

The provider of this service changed - see old profile

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Inspection report

Date of Inspection: 18 September 2013
Date of Publication: 19 October 2013
Inspection Report published 19 October 2013 PDF

Overview

Inspection carried out on 18 September 2013

During a routine inspection

We saw that people had opportunities to express their views and preferences about their care. Staff had information about how each person communicated and showed they were familiar with this.

We saw staff engaging positively with the people they supported. People had opportunities for activities in the home and within the community. They were also supported to take part in their care and the day-to-day routines according to their wishes.

Care plans, supported by risk assessments and other documents, gave detailed information about how to provide people�s support. Appropriate support had been sought from external healthcare professionals. Staff understood their role in safeguarding people from abuse and had access to information about this.

Staff recruitment records were not as comprehensive as required and were not consistently documented.

Within the home, some of the recording was inconsistent and incomplete. The management team also had management responsibility for another service, which may have contributed to this. The provider had systems in place to monitor the performance of the service. Although a national survey of people�s views about the provider�s care had been carried out in May 2013, feedback information specific to this home was not available.