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Archived: Dimensions 61 Somerset Road

All reports

Inspection report

Date of Inspection: 28 February 2012
Date of Publication: 2 April 2012
Inspection Report published 2 April 2012 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

There was a sufficient number of support staff on duty for meeting the day-to-day needs of people living at the home. However there was not always management cover provided to oversee and assure the standards of care.

Overall, we found that Dimensions 61 Somerset Road was meeting this essential standard, but to maintain this, we suggested that some improvements were made.

User experience

We asked a person using the service if they felt there was enough staff to support them at the home. They answered “yes”. When we visited the home, there was two support staff on duty in the morning and afternoon to support people using the service. Staffing levels were adequate for enabling people to live active lives.

Other evidence

The Manager of the service is also responsible for managing another care home, which means that they are unable to be at the home on a full time basis to supervise care. The Assistant Team Leader (ATL) position is shared with the other home but the Assistant Team Leader does not work from Dimensions 61 Somerset Road. This means that the home does not have full day-to-day management cover to support the staff team and to ensure that standards are maintained. The service would benefit from having a full time Assistant Team Leader in post based at this location as soon as possible, so that management cover could be provided when the Registered Manager is away from the service.

People using the service benefited from receiving care from a stable staff team, who understood their needs well. There was one full time support staff post vacant at the time of our visit, which was being covered by staff working additional hours and by regular relief staff. Staff commented that they felt the staffing levels were sufficient for meeting the needs of the current client group. There was a sleep in staff on duty at night to ensure that the needs of people living at the home were safely met during the night. Staffing rotas were checked, which confirmed that there were two staff on duty at all times during the day to support people who use the service.