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Archived: Dimensions 61 Somerset Road

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Inspection report

Date of Inspection: 28 February 2012
Date of Publication: 2 April 2012
Inspection Report published 2 April 2012 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

Our judgement

People using the service had an individual support plan, which ensured that people received a service that met their needs.

Overall, we found that Dimensions 61 Somerset was meeting this essential standard.

User experience

People using the service looked well cared for, appeared relaxed and showed signs of well-being. People had a busy schedule of activities. On the morning of our visit, one of the people attended their day service whilst in the afternoon, two people went out to their Karaoke session. A trip to the local pub was arranged later that evening for another person.

Other evidence

People’s support plans contained a good level of detail to enable staff to understand and meet people’s care needs. Risk assessments identified individual risks and outlined risk management strategies to promote and protect people’s safety and well-being. Detailed health action plans were in place showing evidence of recent referrals to appropriate multi-disciplinary team members, ensuring professional input was sought as required.

Staff spoken with demonstrated a good understanding of the needs of the people living at the home and in particular their key client. They told us how they were reviewing support plans to make them more person centred. They showed us examples of support plans they had been working on. These were more detailed and provided excellent detail on the needs of each person.

Staff told us that the home had a vehicle which was used for supporting people to access the community.