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Dimensions Brambletye New Mill Road Good

The provider of this service changed - see old profile

Inspection Summary


Overall summary & rating

Good

Updated 23 September 2017

This was an unannounced inspection which took place on 16 August 2017.

Dimensions- Brambletye is a residential care home which is registered to provide a service for up to five people with learning disabilities. Some people had other associated difficulties such as physical limitations or behaviours that may cause distress to themselves and/or others. The service was home to four people on the day of the visit. All accommodation is provided on one floor in a domestic sized dwelling.

At the last inspection, in, August 2015, the service was rated Good. At this inspection we found the service remained Good.

Why the service is rated Good:

There is a registered manager running the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People, staff and visitors to the service continued to be kept as safely as possible. Everyone’s safety was maintained by staff who had been trained in safeguarding vulnerable adults and health and safety policies and procedures. Staff fully understood how to protect people and who to contact if they had any concerns. General risks and risks to individuals were identified and appropriate action was taken to minimise them, as much as possible.

High staffing ratios ensured there were enough staff on duty at all times to meet people’s diverse and individual needs safely. Recruitment systems were in place to make sure, that as far as possible, staff recruited were safe and suitable to work with people. People were given their medicines safely, at the right times and in the right amounts by trained and competent staff.

The service remained effective. Staff continued to be well-trained and supported to make sure they could meet people’s varied well-being and highly complex health needs. They responded very effectively to people’s current and quickly changing needs. The service sought advice from and worked with health and other professionals to ensure they met people’s distinctive needs.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practise.

People continued to be supported by a kind and caring staff team who were responsive to their needs. The staff team were attentive and were able to communicate with people by using individual communication systems. Support planning was highly individualised which ensured people’s equality and diversity was respected. People were provided with activities to enable them to lead as fulfilling a lifestyle as possible.

The registered manager was highly thought of and respected. She was described as approachable, effective and supportive. The quality of care the service provided continued to be assessed, reviewed and improved, as necessary.

Inspection areas

Safe

Good

Updated 23 September 2017

The service remains safe.

Effective

Good

Updated 23 September 2017

The service continues to be effective

Caring

Good

Updated 23 September 2017

The service remains caring.

Responsive

Good

Updated 23 September 2017

The service continues to be responsive.

Well-led

Good

Updated 23 September 2017

The service continues to be well-led.